by Gregg Lander | Dec 16, 2024 | Cloud Contact Center
With nearly everything moving to the cloud, it’s no surprise that contact centers are migrating as well. However, what does a cloud-based contact center offer that traditional ones don’t? Let’s find out in this post. But first… What is a cloud contact center andhow...
by Graeme Watson | Oct 30, 2024 | Acceptance Testing, Automated Testing
Value-Added Resellers (VAR’s), Systems Integrators (SI’s), and Contact Center Vendors play a critical role in delivering seamless customer service solutions. Whether you’re implementing new integrations, upgrading systems, or enhancing customer interaction pathways,...| Cookie | Duration | Description |
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